Product Information

Q: What is the Stove Monitoring System and how does it work?
A: Our innovative Stove Monitoring System transforms your existing stove into a smart stove with ease. The package includes compact sensor gadgets that effortlessly link to our app, creating a family dashboard. This dashboard allows you and your loved ones to keep tabs on stove usage, tracking how long each stovetop has been active. Plus, it sends out alerts if they've been on for an extended period, ensuring peace of mind for all.

Q: How does the Stove Monitoring System enhance the safety of seniors at home?
A: We're keenly aware that most home fire accidents among seniors come from unattended stoves. Our system addresses this crucial concern. With our device, you or your family members will receive timely notifications if the stove is left on unusually long, significantly reducing the risk of potential fire incidents.

Q: Can the Stove Monitoring System be used with any stove model?
A: Absolutely! Our system is designed to be universally compatible with any stove that has knobs, ensuring versatility and convenience for all types of kitchens.

Installation and Setup

Q: How do I install the stove monitoring system?
A: Installation is a breeze! Simply attach the sensor and magnet, plug in the central hub, and you’re all set. For added guidance, we've included a handy installation video on our website and detailed instructions in your package.

Q: Is there a mobile app associated with the Stove Monitoring System, and how do I set it up?
A: Yes, there's an intuitive mobile app that you can easily add to your phone's homepage. It functions like any other app, providing real-time stove monitoring at your fingertips.

Usage and Features

Q: How can I monitor the stove activity?
A: Our app provides real-time updates on which stovetop is active and for how long. You can customize notifications, so if, for instance, a stovetop being on for over 30 minutes is unusual, you'll be promptly informed.

Q: Can I control (turn ON and OFF) the stove remotely using the Stove Monitoring System?
A: Currently, our system is focused on monitoring. Remote control functionality is not available.

Pricing and Purchase

Q: How much does the Stove Monitoring System cost?
A: Our comprehensive package, including sensors, magnets, a central hub, cables, and the app, is priced at $299 for two sensors.

Q: Where can I purchase the Stove Monitoring System?
A: You can exclusively purchase it directly through our website, ensuring you get the genuine, high-quality product you deserve.

Customer Support and Services

Q: How do I troubleshoot issues with the Stove Monitoring System?
A: Our dedicated team is always ready to assist you with any concerns. Just email us at info@veebartech.ca, and we'll ensure your issues are resolved swiftly and efficiently.

Q: Can I return the Stove Monitoring System if it doesn’t meet my needs?
A: Absolutely. You have a 30-day window to return the product for a full refund, ensuring your complete satisfaction with our solution.

Safety and Compliance

Q: Is the Stove Monitoring System safe to use with all types of stoves?
A: Yes, our sensors are constructed from durable ABS material, which is both oil-proof and waterproof. Their strategic placement near the knobs ensures complete safety, even in close proximity to the stovetops.

Q: What certifications does the Stove Monitoring System have?
A: Our system proudly holds FCC and BCC certifications, reflecting our commitment to quality and safety.

Technical Specifications

Q: How long does the battery last?
A: The sensor batteries are impressively long-lasting, providing up to a year of uninterrupted service.